7 Questions to Ask When Hiring a Digital Marketing Agency

What are the best ways to get the most out of your marketing partners?

It’s challenging to pick the right digital marketing agency. It’s difficult to tell which choice will work best for your company when there are so many to pick from.

You require an agency that fulfills your requirements, but how can you discover the ideal one?

We’ve put up a list of crucial questions to ask before selecting a digital marketing agency, as well as some pointers on what to look for so you can make the best choice possible.

Can you get me on the first page of Google?

It’s a crucial question, and any agency that says yes to it is one you should avoid.

No matter how amazing your digital marketing agency is, only Google knows how the Google algorithm works, which means a digital marketing agency can’t guarantee first-page rankings.

You’re probably in good hands if they react with something like, “Well, this is what we’re going to do to try to get you on the top page,” and then go on to provide you with specific strategies they’ll employ to improve your company’s ranking potential.

Although no one can guarantee a first-page ranking, there are a number of reputable digital marketing firms that will make every effort. It’s just nice to know that any agency that guarantees you the first-page ranking is promising something they can’t keep.

What are your Process and Strategy?

It’s crucial to understand a company’s process before working with them. Some agencies may pick clients based on certain criteria. Others are more likely to take on any project that comes their way.

This will offer you a notion of how adaptable the agency is in terms of scope, which is especially important if your business idea is “extremely unique.”

What Digital Marketing Services do you provide?

Depending on what you’re looking for, your agency’s services may vary.

For example, if your small business requires SEO assistance, locating an SEO service will most likely supply you with a cost-effective solution.

If you’re in severe need of leads, choosing a digital marketing agency that responds quickly, such as Stellar Digital, is your best bet.

And what about you and your hopeful online store?

That, on the other hand, is a completely different matter. If you’re in the eCommerce business, finding an eCommerce expert with a proven track record is essential to success.

The digital agency offers more than just growth services. They also provide graphic design, web development, copywriting, blogs, and AI-led content marketing, which is an emerging service.

And sure, AI-Led Marketing is a real thing. The robots are coming!

How much it will cost?

Inquire about the budget required to implement the campaigns they want you to fund. Keep in mind that less expensive does not always equal better. Also, if there is a contract, inquire about the expected return on investment.

What should you expect in terms of deliverables? What is the duration of the contract? What happens if you decide not to complete the contract?

Can you show me case studies or examples of Previous Work?

If the agency you wish to use won’t show you proof of their outcomes or provide you with the client’s contact information, it’s a hint that you should avoid them and don’t go any further.

You don’t want to pay a team to feel wonderful at the end of the day. You want to see results, and as we all know, “seeing is believing.”

If they don’t have a case study PDF, it’s fine to ask to peek inside one of their “normal” campaigns. It’s time to look for another agency if they won’t let you do that.

When will I see the results?

Be wary of digital marketing agencies that claim a high return on investment in a short period of time.

The inbound methodology underpins all marketing efforts. Allow time for positive results to emerge. However, if you’ve decided to build a formidable inbound machine, you’re in for the long haul. Consider it a long-term investment that will grow in value over time.

Will I get a Dedicated point of Contact?

The answer to this question should always be “yes,” regardless of the size of the agency. Some companies are so big that instead of having a specialized account manager, clients have to interact with customer support call centers. It’s advisable to stay away from companies like this. The client will eventually feel like a number in a system.

Agencies must deliver a human touch, which is exactly what an account manager should do. An account manager, rather than a mere employee, is usually the primary point of contact because this individual should have a thorough awareness of every aspect of the client’s campaign and be able to coordinate with their team members accordingly.

Account managers are on the job to help you. They should make themselves available to answer questions and offer information in a timely manner.


Finally, we can state that choosing the right company or agency to work with is essential. It’s also worthwhile to take a few further steps to ensure that you’re doing your homework and choosing the ideal agency for your needs.

Come to Stellar Digital if you need help selecting what services your company requires right now. We will be delighted to assist you with your project. Our team of digital marketing experts will provide the best options for you. Visit stellardigital.in for more information and to learn more about our digital marketing services.